THERE ARE OUR TERMS AND CONDITIONS. PLEASE READ THEM WITH CARE.
PRICES:
ALL PRICES SHOWN DO INCLUDE VAT OR CARRIAGE. ALL PRICES SHOWN ARE CORRECT AT TIME OF PUBLISHING AND ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. 

VAT:
CHARGED AT THE CURRENT RATE OF 20% TO CUSTOMERS WITHIN THE EUROPEAN COMMUNITY. 

PAYMENT:
WE ACCEPT VISA & MASTERCARD CREDIT CARDS. WE ALSO ACCEPT SWITCH DEBIT CARDS. WE WILL REQUIRE THE FULL CARD NUMBER, EXPIRY DATE, ISSUE NUMBER AND CARDHOLDERS FULL STATEMENT ADDRESS DETAILS. FOR SALES IN EXCESS OF £100, WE CAN ONLY DELIVER TO THE CREDIT CARD ADDRESS. 
 WE ALSO ACCEPT BANK TRANSFERS - PLEASE CONTACT US FOR OUR BANK ACCOUNT DETAILS. 

OUR RIGHT OF CANCELLATION:
IF FOR REASONS BEYOND OUR REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO AN INABILITY OR FAILURE ON THE PART OF THE MANUFACTURERS OR SUPPLIERS OF THE GOODS TO SUPPLY THE GOODS TO US, WE ARE UNABLE TO SUPPLY THE GOODS TO YOU, WE MAY CANCEL THE AGREEMENT AT ANY TIME BEFORE THE GOODS ARE DELIVERED BY GIVING NOTICE TO YOU. WE SHALL PROMPTLY REPAY TO YOU ANY SUMS PAID BY YOU OR ON YOUR BEHALF UNDER OR IN RELATION THE AGREEMENT. WE SHALL NOT BE LIABLE FOR ANY OTHER LOSS OR DAMAGE WHATEVER ARISING FROM SUCH CANCELLATION. 

RETURNS PROCEDURE:
BEFORE RETURNING ANY GOODS PLEASE READ ALL OUR TERMS AND CONDITIONS. 
O.E.M BITZ MUST BE INFORMED IN WRITING OR EMAIL(INFO@OEMBITZ.COM) OF ANY ITEMS THAT YOU WISH TO RETURN FOR CREDIT OR EXCHANGE WITHIN 7 WORKING DAYS COMMENCING THE DAY OF DELIVERY. 
EITHER THE RELEVANT INVOICE MUST ACCOMPANY ALL ITEMS RETURNED OR APPROPRIATE PROOF OF PURCHASE (IE CREDIT CARD SLIP) 
ALSO PRIOR TO RETURN YOU MUST FIRST RECEIVE A RETURNS NOTICE NUMBER. THIS SHOULD BE OBTAINED FROM OUR STAFF AND USED WITH ALL CORRESPONDENCE REGARDING THE RETURN. 
STRICTLY NO RETURNS NOTICE NUMBER - NO REFUND 

FURTHER T&C:
PARTS ORDERED TO CUSTOMER'S SPECIFICATION CANNOT BE RETURNED UNLESS THE GOODS ARE NOT OF SATISFACTORY QUALITY, NOT FIT FOR PURPOSE OR NOT AS ORIGINALLY DESCRIBED 
ALL ORDERS RETURNED WITH 7 WORKING DAYS (COMMENCING THE DAY AFTER RECEIPT OF THE GOODS, SEE RETURNS PROCEDURE) WILL BE CREDITED IN FULL. 
ORDERS THAT HAVE BEEN CORRECTLY SUPPLIED AND ARE CANCELLED AFTER THIS PERIOD WILL BE SUBJECT TO A 25% MINIMUM HANDLING CHARGE. 
ANY SHORTFALL OR DAMAGES TO GOODS MUST BE NOTIFIED AS SOON AS IS REASONABLY POSSIBLE FOLLOWING RECEIPT OF THE GOODS. 

SPECIALLY ORDERED PARTS CANNOT BE CANCELLED OR RETURNED UNDER ANY CIRCUMSTANCES.
ALL PARTS BEING RETURNED MUST BE IN RESALABLE CONDITION. ITEMS WILL NOT BE ACCEPTED IF THEY APPEAR TO HAVE BEEN FITTED, HAD SEALANT/GREASE APPLIED OR THE PACKAGING DAMAGED. 
ALL RETURNS MUST BE SENT BACK TO THE SELLER BY REGISTERED POST OR BY OTHER MEANS THAT REQUIRE A SIGNATURE OF RECEIPT OF THE GOODS AT THE SELLERS WAREHOUSE OR RECEPTION.(BUYER IS LIABLE FOR ALL COSTS)
WE RESERVE THE RIGHT TO REFUSE EXCHANGE UNITS, WHICH ARE CONSIDERED TO BE IN AN UNSERVICEABLE CONDITION. 

SURCHARGES MUST BE PAID UPON PURCHASE OF THE UNIT AND WILL BE REIMBURSED ONLY IF AND WHEN THE SURCHARGE DEPARTMENT ACCEPTS THE UNIT. 


WE ACCEPT NO CLAIM FOR LABOUR UNDER ANY CIRCUMSTANCES. 


ALL GOODS REMAIN THE PROPERTY OF O.E.M BITZ UNTIL PAID FOR AND PAYMENT RECEIVED IN FULL. 
ALL PRODUCTS INTENDED TO BE PAINTED MUST BE TRIAL FITTED TO VEHICLE PRIOR TO PAINTING.

Any item painted will not be accepted for refund in any circumstance. 

Returns will not be accepted under any circumstance 28 days after delivery.